Your Voucher will be delivered to you or to the recipient if you choose to specify the email of recipient address.
1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher as you see it in the window above together with a link to download your Voucher at any time. Your Voucher is loaded with value and ready to spend at Nero as soon as you download it.
4. After placing your order you will receive a confirmation email that includes your order number together with a link to the Voucher if you need to print it.
5. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

Please note vouchers are non-exchangeable and non-refundable. Booking essential.
If you are sending to someone else, you will be able to include a personal message with your e-Voucher card that will be included in the email to your recipient.
If you are sending the e-Voucher card to yourself to print at home, you will receive an email with a PDF attachment. Please open and print the PDF as this is your e-Voucher card. It is your responsibility to ensure your input the correct recipient email address.
If unsure, please use your own email address, and then you can forward the email to the recipient at a later time, or print and hand it to them in person or by post. We are unable to replace card(s) if lost, intercepted or stolen.